Thursday, 16 February 2012
Those nice people in the Child Benefit office!
After my complaint yesterday, I got a phone call this morning from a lovely lady in the Child Benefit office saying she had our passports and Libby's birth certificate, and will return them this afternoon in the mail. PTL! Shame I had to make 3 phone calls and a complaint to get this response. Now we can send the birth certificate to the court for the adoption hearing.